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Contact Us

How Can We Help You Improve Health?

For the best response to inquiries, please use our online contact form below. Please be patient while we get the right person to give you the information you need. We get tons of emails. We don’t mind. We just want to give each one the attention it deserves. Product compliments? Patient success stories? We love to hear those, too! Thank you for taking an active role in helping to reverse chronic illness and improve health. If you are trying to open an account, please use our Open An Account form.

If you are looking for product information or support please contact your practitioner, Metagenics' products are only available through authorized healthcare practitioners. If you do not have a practitioner and would like to get products or product information please use our Find A Practitioner listing to find a practitioner in your area.


Our Customer Service team cannot suggest products, explain formulations, ingredients, or allergans. Please refer those questions to a practitioner.

 

Primary Callout: 

If you would like to report an adverse event or have a specific concern about product quality, please call Metagenics customer service department during the hours of 8am - 5pm PST Monday through Friday for immediate assistance. If you are experiencing an adverse event of a serious nature, please seek medical attention. The online contact form is for general product and company information. Metagenics Customer Service experts can be reached at (800) 692-9400.

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Offices & Distributors

Better health is possible. You just have to know how to look for it. And you'll find our signature formulas almost everywhere.


From New York to New Dehli, clinicians and patients trust our name for demonstrated health support. In addition to our direct sales, we rely on a trusted network of distributors to help us deliver our products just about anywhere.

Office Locations

Metagenics, Inc - Aliso Viejo
Worldwide Headquarters

You'll find our home office nestled in the beautiful hills of Aliso Viejo. Most of our leadership team and primary staffs for marketing, operations, education, and customer service are here.

25 Enterprise
Aliso Viejo, CA 92656
Phone
Local: 949-366-0818
Toll-free: 800-692-9400
Metagenics, Inc - Gig Harbor
Research & Manufacturing

The woodlands of this peaceful maritime town serve as home base for our research and product development and testing efforts through MetaProteomics and the Functional Medicine Research Center. It also houses our triple GMP-certified manufacturing facility.

9770 44th Ave N.W. Suite 100
Gig Harbor, WA 98332
Phone
800-843-9660

Domestic Distributors

Metagenics Midwest
Serving the following states & regions:
Illinois (excluding Chicago), Indiana, Michigan, Ohio, Kentucky, and St. Louis, MO

505 N. Prairie Street
Bloomington, IL 61701
Phone: 800-522-6382

Nutri-Dyn
Serving the following states & regions:
Montana, North Dakota, South Dakota, Minnesota, Iowa & Wisconsin

5414 Highway 12
Maple Plain, MN 55359
Phone: 800-444-9998
Emerson Ecologics
Serving the following states & regions:
National

7 Commerce Drive
Bedford, NH 03110
Phone: 800.654.4432
www.emersonecologics.com

 

International Distributors

Canada
Metagenics Canada

This suburb west of Toronto is the Canadian home base for many Fortune 500 companies, and our first gateway into direct international sales. Here you'll find sales management, client support, and distribution facilities for all of Canada.

851 Rangeview Road
Mississauga, Ontario LSE 1H1
Phone: 905-891-1300
Toll-free: 800-268-6200

Contact
Gene Dixon
genedixon@metagenics.com
Australia
Metagenics Australia
This suburb of Brisbane is home to our international division also known by many as Health World Limited. Our Australian headquarters houses a TGA-certified manufacturing plant, as well as a team of medical professionals for product development and technical support.

Address
Mailing Address:
P.O. Box 675
Virginia BC QLD 4014
Brisbane, Australia

Shipping Address:
741 Nudgee Road
Northgate QLD 4013
Brisbane, Australia
Phone: +61 7 3117 3300
Contact
Alan Gee (Managing Director) agee@healthworld.com.au
www.metagenics.com.au
Belgium
Metagenics EU
This historically important harbor city is home to our international division in Europe that made us the largest provider of professional nutritional products in the Benelux countries. It houses an ISO 9001-certified manufacturing facility and product development, sales, and service staffs.

E. Vlietinckstraat 20
B-8400 Oostende, Belgium
Phone: +32 59 553919
Contact
info@metagenics.eu
www.metagenics.eu
France
Bionutrics SA
33/34 Quai de Rome
B-4000 Liege
Belgium
Phone: +011 32 42 47 61 64
Toll-free: 0800 900 630
Contact
Mark Logan
mark@bionutrics-france.com
www.bionutrics-france.com
Finland
Max Medica OY
Uudenmaankatu 1 A 13
05800 Hyvinkaa
Finland
Phone +358 207 434 755
Contact
maxmedica@maxmedica.fi
www.maxmedica.fi
Hong Kong
Metagenics, Inc. - Hong Kong

Contact
Larry Starnes
LarryS@metagenics.com
Mexico
Engel's S.A. de C.V./Centro Engel
Address
Galileo 54 Colonia Polanco
CP 11560 Mexico City, Mexico
Phone
+52555 280 9504
Contact
Dr. Maria Engel
mariaengel@centroengel.com
The Netherlands
Metagenics Netherlands
Address
Nijverheidsweg 2-2A
4529 AP EEDE, The Netherlands
Phone
+31 117494242
Contact
eva.roose@nl.metagenics.eu
Japan
Metagenics, Inc. - Japan

Contact
Larry Starnes
LarryS@metagenics.com
Korea
Metagenics, Inc. - Korea

Contact
Larry Starnes
LarryS@metagenics.com
New Zealand
Metagenics NZ
Address
22B William Pickering Drive
North Shore City, Auckland 0632
Phone
+649 478 2540
Contact
info@healthworldnz.co.nz
Russia
Medexfol Labs
Address
Russia Moscow 123007
Khoroshevskoe shosse, 32-A
Business Center "Gorodok"
entrance 2, floor 4, office 416
Phone
+7 495 646 31 58
Contact
Elena Stratonova
info@metagenics.ru
Web
www.metagenics.ru
Singapore
Clinical Bionomics, Pte Ltd
Address
Blk 78 Yong Siak Street #03-26
Singapore, 163078
Phone
+65 6320 8475
Contact
clinicalbionomics@gmail.com
South Africa
Amipro Advanced Development Products
Address
10 Shingwetzi Road
Gallo Manor 2052
Sandton, Gauteng
South Africa
Phone
+2711 802 8101
Contact
Lorraine Leas
info@amipro.co.za
Sweden
Alpha Plus
Address
Roxnasvagen #6
S-79144 Falun, Sweden
Phone
+46 23 792800
Contact
Jan Franzon (General Manager)
jan.franzon@alpha-plus.se
Taiwan
Prisma Healthcare Corp.


Address
No. 9. Alley 22 Lane 513
Ruiguang Road
Taipei,
Taiwán, R.O.C. 11492
Phone
886-2-2799-6699
Contact
Claudia Wu
Claudia.wu@nprisma.com
Ukraine
Medikom Anti-aging Clinic
Address
37a Gonchara Str.
Kiev, Ukraine
Phone
+380 44 235 89 75
Contact
anti-aging@gu.kiev.ua
United Kingdom
Nutri Limited
Address
Nutri Limited
Meridian House
Botany Business Park
Macclesfield Road
Whaley Bridge
High Peak
SK23 7DQ
UK
Phone
+44 1663 718850
Contact
info@nutri.co.uk
www.nutri.co.uk

China
Metagenics, Inc. - China

Contact
Larry Starnes
LarryS@metagenics.com

 

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Privacy Policy

Privacy Policy

It is the policy of Metagenics, Inc. to respect your privacy, and the privacy of all visitors to our Web sites. This policy statement has been established to help you understand our commitment to protecting your privacy, and the steps we take to ensure it.

Metagenics collects certain Personal Information, or information that could be used to identify you, such as names, addresses, telephone/fax numbers, or email addresses, when that information is voluntarily submitted by our visitors. This information will be kept strictly confidential and will not be sold, reused, rented, loaned or otherwise disclosed to anyone outside Metagenics, our service providers, or as otherwise required or permitted by law. We use this information to answer your requests for information or to better understand and respond to your needs. We never share the information collected at www.metagenics.com with third parties for their marketing purposes.

Aggregated Information

Metagenics may use your personal information to generate Aggregated Information that does not allow you to be personally identified or contacted. Aggregated Information shows user activity as a whole rather than on an individual basis and may be used by Metagenics to provide insight on the usage of the services. For example, we might compile personal information in order to determine the percentage of users that live in a particular geographic area.

Tracking Technology ("Cookies")

Cookies are small text files placed on your hard drive when you visit a Web site, in order to track use of the site. Some web sites use cookies to collect data regarding the functionality of the site or to help analyze browsing patterns and use of the site.

Metagenics does not use tracking technology ("cookies") on this site.

Children

Children under the age of 18 are prohibited from using this site. Metagenics’ sites are not intended or designed to attract children under the age of 18. We do not collect personally identifiable data from any person we know to be under the age of 18.

Security

The Company recognizes that your privacy is important to you. Metagenics employs security measures, such as those described below, in order to prevent the loss, misuse, and alteration of Personal Information under our control.

Technical measures to protect your privacy include, in many instances, the use of passwords and the support of encryption technology in order to ensure the privacy and integrity of your Personal Information, and the secure disposal of Personal Information after it is no longer needed for any business purpose. It is important to recognize, however, that no security measures are perfect, and no transmission over the Internet can be guaranteed to be completely secure.

You should take precautions in choosing the information you send to us via email and in keeping your password confidential. You will be solely responsible for all uses of your password, even if such uses were not authorized by you. If you become aware of any unauthorized use of your password, you are responsible for contacting us to request deactivation of your password.

Information Sharing

Access to your Personal Information is restricted to those employees who require access in order to perform their employment duties. Furthermore, all Company employees are required to abide by this Privacy Policy and are subject to disciplinary action, up to and including dismissal, for breach of its provisions.
Metagenics may share your Personal Information with its affiliates, subsidiaries and service providers for purposes related to: (i) providing the services to you; and (ii) providing you with information about products, services or promotions that may be of interest to you (unless you have opted out of receiving such information). Third party service providers are also restricted to only that information that is required to fulfill their obligations, and required to comply with this Privacy Policy.

Changes to Your Personal Information

We strive to ensure the accuracy of any personal information you provide to us online. If you would like to update or review the personal information we may have on file for you, please email your request at info@metagenics.com. To assist us in properly updating our files, please include your old and new personal information in your request.

Links to Other Sites

Metagenics' sites may provide links to sites not covered by this Privacy Policy. Metagenics is not responsible for how such third parties collect, use or disclose your Personal Information, so you should check their privacy policies before providing them with such information. Metagenics does not collect the Personal Information that you provide to these third parties.

Choice

If you do not wish to receive information about our products, visit the Contact Us area of the Web site, where you may opt out of receiving such information.

Changes

We will remain committed to our underlying goal of protecting your privacy. From time to time, we may update our Privacy Policy to reflect changes in the law or the services that we offer. If we make any material changes to our policy, we will prominently note such changes to this Privacy Policy. Similarly, in the event Metagenics goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its products or assets, your personal information will likely be transferred. We will post any such changes in the control of your personal information to this web page.
You are advised to review this page regularly for any changes.

Contacting Us

If you have any questions or comments about this Privacy Policy, the practices of Metagenics, or our products or services please contact info@metagenics.com.

Updated and Effective May 21, 2010.
 

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Clinical Studies

Real Patients. Real Results.

Our commitment to providing science-based formulas to help improve health doesn't end in the laboratory. Our expert team of medical doctors and healthcare professionals recruit patients for human clinical studies and individual case studies at our on-site research center — the Functional Medicine Research CenterSM...

Metagenics Sponsors American Herbal Products Association “Evaluating Product Quality in Dietary Supplements” Workshop

Tuesday, November 23, 2010

San Clemente, Calif. (23 November, 2010) – Does dietary supplement quality vary from one manufacturer to another? As naturopathic doctors and other health care professionals increasingly embrace the use of dietary supplements to support their patients’ health, their ability to objectively determine differences in quality has never been greater.

Dietary...

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