Orders - Frequently Asked Questions

Certain products may qualify for HSA/FSA reimbursement. Check with your insurance provider for specific policies. Often, submitting a receipt can facilitate reimbursement for your purchase.

Placing an order with us is simple! Easily order directly from our website. For personalized assistance, we can connect you with a local practitioner.

Metagenics accepts PayPal, Apple Pay, and Google Pay as convenient and secure payment options, making it easy for you to complete your purchase in the way that works best for you.

If you need to cancel your order, please call our customer service team at 800.692.9400 as soon as possible. We strive to ship orders quickly, so cancellations may not always be possible once processing begins. However, we will do our best to accommodate your request and assist you. Your satisfaction is our priority!