My Account - Frequently Asked Questions

Yes, Metagenics offers a comprehensive suite of eCommerce tools designed to help healthcare practitioners launch and manage their own online store. These solutions simplify the process of supporting wellness protocols, managing repeat orders, and enhancing patient engagement. By streamlining personalized care delivery, practitioners can improve patient adherence, strengthen relationships, and grow their practice with ease.

Absolutely! Metagenics is dedicated to supporting healthcare professionals with personalized assistance from our expert clinical team. Whether you need guidance on product selection, have specific questions, or require best practice recommendations, our team is here to help. We provide the resources and expertise you need to make informed decisions and deliver exceptional care to your patients. To connect with our Medical team, contact Metagenics Customer Service at 800-692-9400.

Metagenics is dedicated to empowering healthcare practitioners with a comprehensive suite of resources designed to enhance practice success and improve patient outcomes. We offer access to premium educational content featuring the latest research and evidence-based best practices in functional medicine, along with personalized support from our expert team to assist with product selection, patient care strategies, and practice management. Our tools are specifically designed to optimize practice efficiency, streamline operations, and strengthen patient relationships, helping you grow your practice and deliver exceptional, personalized care. At Metagenics, our mission is to provide the knowledge, support, and resources practitioners need to achieve their professional goals and deliver better health outcomes. Contact us today to learn how we can support your success!

Per PayQuicker’s registration requirements, all accounts must be registered using a legal first and last name. Once your account is set up, you can add your business information for tax purposes.

Yes, we do! Schedule a demo here: https://outlook.office365.com/book/[email protected]/. During this free eCommerce demo, you'll meet one-on-one with a live eCommerce specialist. You'll have the chance to ask real-time questions, explore your practitioner portal features, and learn valuable tips to enhance patient engagement, improve protocol adherence, and boost your site's revenue.

We provide easy-to-use communication templates and guidelines to help you inform your clients about your new Professional ID. Additionally, when you add clients to the platform, the ID will be included in the invitation emails for a seamless experience.

Metagenics will create your Professional ID to ensure it is unique, easy to remember, and professional, providing you with a convenient and simple solution.

You can retrieve your Professional ID through your account settings on the new eCommerce platform or by contacting our customer support team.

Professional IDs are designed with security in mind. Each ID is unique to the practitioner and managed within our secure eCommerce platform.

PayQuicker is a leading global FinTech company renowned for its innovative, award-winning solutions that simplify and revolutionize cross-border payouts. Focused on meeting the diverse needs of clients and payees across various industries, PayQuicker enables efficient and secure monthly payouts to our practitioners, ensuring a smooth and reliable payment experience.