Billing - Frequently Asked Questions

Payouts are processed on the third Thursday of each month for practitioners whose revenue reaches or exceeds the $100 minimum threshold. If your revenue falls below this amount, the balance will automatically roll over to subsequent months until the threshold is met, ensuring you receive your payout as soon as the minimum requirement is reached.

All patient online orders incur a 6.5% transaction fee, plus either an app fee or the wholesale cost of any Metagenics products in the order. These fees are applied to the total order amount. After deducting the fees, practitioners receive the remaining balance, ensuring a transparent and straightforward process for both you and your patients.

For Net30 terms, log in to your Invoiced.com account to conveniently view and pay your invoices and statements.

This site serves as the billing portal for Metagenics Inc., enabling customers to view and pay invoices, manage billing information, and access their account history. Note: The history in Invoiced.com will be available from the portal launch date. For historical information, please email [email protected].

A link will be sent with every new invoice. When you click on an invoice or statement link from our email, you will automatically be signed in.

You can request a new link anytime at Metagenics.invoiced.com/login or by emailing [email protected].

Invoiced.com is accessed through a secure, unique, and temporary link tied to your account. Once you click the link, it will take you to your Invoiced.com account.

Currently, Invoiced only allows full invoice payments. To make a partial payment, please email [email protected].

If paying by check, please send it to the following address: Metagenics P.O. Box 749395 Los Angeles, CA 90074-9395 Be sure to include your account and sales order information with your payment.

For Net30 and credit card customers, invoices are due 30 days from the invoice date. Private label customers must pay invoices immediately. (Note: Please allow 5-7 days for delivery and processing time.)